Frequently Asked Questions

Our intake session will last between 50-60 minutes and the cost is $200.00.

After that, follow up individual sessions will last an average of 50 minutes and the cost is $175. 

We're In Network with Aetna, United, Oscar and Oxford. However, all insurance clients are being accepted using Alma.

Alma will verify benefits, submit claims and collect payments. When you reach out, we will send a link to their platform. 

If you chose to opt out of insurance or have a different insurance provider, we can provide you with an Out of Network "Superbill" for you to submit to your insurance for reimbursement or to count towards your deductible.  

Book the first session by contacting us by email. Then, we will coordinate and schedule our first intake session. During our intake session, we will discuss your symptoms and decide if we're the right fit for you. It is very important that you find the right therapist that "clicks" with you. We hope we're the right person for you. If we're not, we'll refer you to some of our trusted colleagues who have more experience in your area of need.

It is important to be aware that when we use health insurance for therapy services, a qualifying mental health diagnosis needs to be reported to the insurance company for them to cover the therapy sessions. This confidential information becomes part of the client's permanent medical record. Also, some insurance companies limit the number of sessions and type of services covered. That's why some people opt out of using their insurance benefits.

The answer is a Mental Health License. In the state of Texas, one must have a Master's degree from an accredited University, pass the National Counselor Examination and complete at least 3,000 supervised hours in order to be licensed to practice psychotherapy or counseling.

Coaching is a certification without a Licensing Board.

We don't provide letters for emotional support animals because it's out of our scope of practice. While we understand the benefits that emotional support animals can provide, it's important for clients to work with a professional who specializes in animal-assisted therapy or who can provide appropriate documentation for emotional support animals.

We see clients Monday through Thursday between 9 AM and 5 PM. Fridays are our administrative day where we have consultation, training, and workshops.

We don't make custody recommendations because these require a comprehensive home study conducted by a trained therapist or professional with expertise in that specific area. This process ensures that all aspects of the child's well-being and the family's situation are thoroughly evaluated, which is crucial for making informed custody decisions.

Our cancellation policy requires clients to notify us at least 48 hours in advance if they need to cancel their appointment. Failure to do so will result in a $100 cancellation fee, which is not covered by insurance. This policy helps ensure that our therapists' time is respected and allows us to offer the appointment to another client in need.

The timeline for therapy varies greatly on the client and their specific goals. Some clients may start to see significant improvement in a few sessions, as soon as 2 or 3 months. Others may take much longer, up to a year. Factors such as the complexity of the issues, trauma history, the client's motivation and commitment to therapy, and the quality of the therapeutic relationship can all impact the pace of progress in therapy.

We offer telehealth or virtual therapy sessions to anyone located in the state of Texas. Additionally, we provide in-person sessions at our Georgetown office for those who prefer face-to-face therapy. This flexibility allows clients to choose the option that best suits their needs and comfort level.